Terms of Service

Effective Date: November 22, 2025
Last Updated: November 22, 2025

Welcome to SuppMan

These Terms of Service ("Terms") govern your use of SuppMan's supplement analysis platform. By using our service, you agree to these terms. If you don't agree, please don't use SuppMan.

The Big Picture: We provide educational information about supplements based on scientific research. We're not doctors, and we're not giving medical advice.

AI-Generated Content: SuppMan uses artificial intelligence to analyze supplement labels and generate reports. AI-generated content may contain errors, inaccuracies, or misinterpretations. Reports are NOT reviewed by healthcare professionals. You must independently verify all information and consult qualified healthcare providers before making any health decisions.

1. Acceptance of Terms

By accessing or using SuppMan, you agree to:

  • These Terms of Service
  • Our Privacy Policy
  • Our Community Guidelines (if applicable)
  • All applicable laws and regulations

If you're using SuppMan for an organization, you represent that you have authority to bind that organization to these terms.

2. Our Service

What SuppMan Does

  • Analyzes supplement label photos using automated AI technology (no human review)
  • Compares ingredient dosages to published research using AI algorithms
  • Provides AI-generated educational reports about supplement composition
  • Creates public, searchable database of supplement analyses (free tier)
  • Offers private reports for premium users
  • Suggests alternatives based on AI-determined scientific criteria

What SuppMan Doesn't Do

  • Provide medical advice or diagnosis
  • Replace consultation with healthcare providers
  • Guarantee accuracy of AI-generated analyses
  • Guarantee health outcomes or results
  • Employ human reviewers or healthcare professionals to verify reports
  • Endorse specific brands (scores are AI-generated and objective)
  • Verify authenticity or detect counterfeit products
  • Assume liability for decisions made based on AI-generated reports

The Free-Public Model

Why Free Reports Are Public:

  • You get free, science-based supplement analysis
  • We build a searchable database that helps everyone
  • SEO value helps sustain our free service
  • Creates transparency in the supplement industry

Want Privacy? Upgrade to premium for private reports and additional features.

3. Medical Disclaimer

Important Health Information

SuppMan is for educational purposes only.

  • Our analysis is based on general research, not your individual health needs
  • Always consult healthcare providers before starting, stopping, or changing supplements
  • Don't use SuppMan for medical emergencies
  • Individual responses to supplements vary widely
  • We cannot account for your medical history, medications, or conditions

Special Populations: If you are pregnant, nursing, have a medical condition, take prescription medications, or are under 18, you must consult a healthcare provider before using any supplements, regardless of our analysis.

4. User Accounts

Account Creation

  • You must provide accurate information
  • You're responsible for maintaining account security
  • One account per person (no shared accounts)
  • You must be 13+ years old to create an account
  • Notify us immediately of unauthorized access

Account Termination

We may suspend or terminate accounts that:

  • Violate these terms
  • Engage in fraudulent activity
  • Abuse our service or harass others
  • Attempt to manipulate or game our systems

5. Acceptable Use Policy

You May:

  • Use SuppMan for personal educational purposes
  • Share links to public reports
  • Reference our public analyses in your research
  • Share your reports with healthcare providers
  • Link to our content (with attribution)
  • Provide feedback and suggestions

You May Not:

  • Scrape, crawl, or automatically access our service
  • Reverse engineer our algorithms or systems
  • Mass download public reports for commercial use
  • Manipulate SEO or spam our platform with fake products
  • Upload malicious content or attempt to hack our systems
  • Impersonate others or misrepresent affiliations
  • Submit false or misleading supplement information
  • Harass, abuse, or harm other users
  • Violate any laws or regulations
  • Use our service to make medical decisions without professional consultation

Regarding Public Reports

  • Public reports are for community benefit
  • Don't submit fake products to manipulate search results
  • Don't use automated tools to generate reports
  • Respect the educational purpose of our platform

6. Intellectual Property

Our Content

All SuppMan content is protected by copyright and other intellectual property laws:

  • Analysis algorithms and methodologies
  • Report formats and designs
  • Website content and graphics
  • Trademarks and logos
  • Aggregate insights and data

Your Content & Public Reports

When you use our free service:

  • You grant us a perpetual, worldwide license to display your supplement analysis publicly
  • Reports become part of our searchable database
  • This helps others researching the same supplements
  • You cannot request removal of public reports (they benefit the community)
  • No personal information is ever displayed

When you use premium service:

  • You control report visibility (public or private)
  • You can delete your reports anytime
  • Private reports are never indexed by search engines

Why This License Matters

  • Creates valuable resource for supplement research
  • Enables SEO that supports our free service
  • Builds transparency in the supplement industry
  • Helps consumers make informed choices

Research Citations

We cite third-party research for educational purposes under fair use principles. Original research remains property of respective copyright holders.

7. Third-Party Links and Affiliate Disclosure

Affiliate Links

  • We may earn commissions from purchases through our links
  • Affiliate relationships don't influence our scores
  • All recommendations are based on objective analysis
  • We disclose affiliate relationships transparently

External Links

  • We link to studies, retailers, and educational resources
  • We're not responsible for third-party content or practices
  • Links don't imply endorsement
  • Check third-party terms and privacy policies

8. Free Service & Public Reports

The Value Exchange

You Receive:

  • Free AI-powered supplement analysis
  • Science-based reports with citations
  • Grade based on clinical research
  • No account required for basic use

We Receive:

  • Right to display reports publicly
  • SEO value from indexed content
  • Growing database of supplement analyses
  • Ability to sustain free service

Understanding Public Reports

  • All free analyses are publicly viewable
  • Reports are indexed by search engines
  • This creates transparency in supplement industry
  • Helps others researching the same products
  • Your personal info is NEVER shown

Want Private Reports?

Premium subscription includes:

  • Private report option
  • Advanced analysis features
  • Personalized recommendations
  • Priority support

9. Payment Terms (Premium Features)

If you purchase premium features:

  • Payments are processed by secure third parties
  • Subscriptions auto-renew unless cancelled
  • Refunds per our refund policy
  • Prices may change with 30 days notice
  • Cancel anytime (effective at billing cycle end)

10. Disclaimers and Limitations

No Warranties

SuppMan is provided "AS IS" without warranties of any kind, either express or implied, including but not limited to:

  • Accuracy or completeness of information
  • Fitness for a particular purpose
  • Uninterrupted or error-free service
  • Results from using our service

Research Limitations

  • Science evolves; our database may not reflect the very latest research
  • Studies may have conflicting results
  • Individual responses vary from study populations
  • Not all ingredients have sufficient research

Technology Limitations

  • AI systems are imperfect: Our AI may produce incorrect, incomplete, or misleading analyses
  • OCR errors: Optical character recognition may misread supplement labels
  • No human oversight: Reports are generated automatically without professional review
  • Hallucinations: AI may generate plausible-sounding but factually incorrect information
  • Training data limitations: AI performance depends on training data quality and may not reflect latest research
  • Service availability: Service may be unavailable for maintenance or technical issues
  • No guarantees: Features may change, be discontinued, or produce unexpected results
  • User responsibility: You are solely responsible for verifying all AI-generated information

11. AI-Specific Disclaimers

Automated AI Analysis

All SuppMan reports are generated by artificial intelligence without human review. This means:

  • No professional verification: Healthcare professionals, pharmacists, or scientists do not review AI-generated reports
  • Errors are inevitable: AI systems make mistakes, including factual errors, misinterpretations, and "hallucinations"
  • Not medical advice: AI-generated content does not constitute professional medical, pharmaceutical, or nutritional advice
  • Independent verification required: Users must independently verify all information before making health decisions
  • No liability for AI errors: We are not responsible for decisions made based on AI-generated content

Understanding AI Limitations

AI technology has inherent limitations:

  • May misinterpret supplement labels or ingredient information
  • May provide outdated or incorrect research citations
  • May fail to account for important drug interactions or contraindications
  • May produce confident-sounding but incorrect recommendations
  • Cannot replace professional medical judgment

Your Responsibility

By using SuppMan, you acknowledge that:

  • You understand reports are AI-generated without human oversight
  • You will not rely solely on AI-generated information for health decisions
  • You will consult qualified healthcare providers before using any supplements
  • You accept full responsibility for verifying AI-generated information
  • You will not hold SuppMan liable for AI errors or inaccuracies

12. Limitation of Liability

To the maximum extent permitted by law:

SuppMan and its affiliates shall not be liable for:

  • Errors, inaccuracies, or omissions in AI-generated reports
  • Health outcomes from supplement use based on AI analysis
  • Indirect, incidental, special, or consequential damages
  • Lost profits or data
  • Damages exceeding amount paid to us in past 12 months

This applies even if:

  • We've been advised of the possibility of such damages
  • Other remedies fail their essential purpose

Some jurisdictions don't allow these limitations, so they may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless SuppMan, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these terms
  • Your violation of any third-party rights
  • Content you submit to our platform

14. Dispute Resolution

Informal Resolution

Before filing any formal proceedings, contact us at legal@suppman.com to resolve disputes informally.

Arbitration Agreement

If informal resolution fails:

  • Disputes will be resolved through binding arbitration
  • Arbitration will follow applicable arbitration rules in Japan
  • Arbitration location: Tokyo, Japan
  • Each party bears own attorney fees
  • Small claims court remains available for qualifying claims

Class Action Waiver

You may only resolve disputes with us individually. You waive any right to participate in class actions, class arbitrations, or representative actions.

15. Governing Law

These Terms are governed by the laws of Japan, without regard to conflict of law principles. Any legal action must be brought in courts located in Tokyo, Japan.

16. Changes to Terms

We may update these Terms by:

  • Posting revised terms on our website
  • Notifying you via email (for material changes)
  • Requiring acceptance for continued use

Review terms periodically. Continued use after changes means acceptance.

17. Severability

If any provision is found unenforceable, the remaining provisions continue in full force. The unenforceable provision will be modified to reflect the parties' intention.

18. Privacy and Data

Your use of SuppMan is also governed by our Privacy Policy. By using our service, you consent to data practices described there.

19. Export Controls

You may not use SuppMan in violation of applicable export laws and regulations. You represent that you're not on any government list of prohibited or restricted parties.

20. Accessibility

We strive to make SuppMan accessible to all users. If you experience accessibility issues, contact accessibility@suppman.com.

21. Beta Features

We may offer beta features that are:

  • Experimental and may not work properly
  • Subject to change without notice
  • Used at your own risk
  • Subject to additional terms

22. Force Majeure

We're not liable for failures due to circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, pandemic, or internet outages.

23. Assignment

You cannot transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

24. Entire Agreement

These Terms, our Privacy Policy, and any additional terms for premium features constitute the entire agreement between you and SuppMan.

25. Survival

Provisions that by nature should survive termination will survive, including but not limited to: intellectual property, disclaimers, limitations of liability, and dispute resolution.

26. No Waiver

Our failure to enforce any provision isn't a waiver of that provision or any other provision.

27. Special Terms for Mobile Apps

If using SuppMan via mobile app:

  • Additional terms from app stores apply
  • You're responsible for data charges
  • We're not responsible for app store services

28. Copyright Policy (DMCA)

If you believe content infringes your copyright:

  1. Send notice to: dmca@suppman.com
  2. Include:
    • Identification of copyrighted work
    • Identification of infringing material
    • Your contact information
    • Statement of good faith belief
    • Statement of accuracy under penalty of perjury
    • Physical or electronic signature

Summary

Remember the basics:

  • All reports are AI-generated without human review or professional verification
  • AI may produce errors, inaccuracies, or misleading information
  • We provide educational information, not medical advice
  • Our analysis is based on published research
  • Always consult healthcare providers for medical decisions
  • You must independently verify all AI-generated information
  • We assume no liability for AI errors or decisions based on AI reports
  • Your data is protected per our Privacy Policy
  • Science evolves, and so does our service

By using SuppMan, you acknowledge that you've read, understood, and agree to these Terms of Service, including all disclaimers regarding AI-generated content.

Questions? We're here to help at support@suppman.com

Thank you for choosing SuppMan for science-based supplement analysis.